NVQ Assessor - Business Admin and Customer Service

Our client is looking for a qualified Business Administration and Customer Service NVQ Assessor to join their team in a field based role covering the Hampshire area.

This is a Maternity Cover position.

You must be a qualified Assessor and hold the TAQA, A1 or D32 / D33 Assessor Award.

This role will involve assessing Apprenticeships in Business Administration and Customer Service and will also include delivering Functional Skills and Technical Certificates.

You must have previous experience of working in a Business Admin and Customer Service role and experience of working with employers and young people.

Main Purpose

Working under the general direction of the Business Training Manager, the job holder is responsible for providing a wide variety of training, assessing and reviewing learners’ progress in qualifications including NVQ in Administration and Customer Service, Functional Skills, Technical Certificates, leading towards the achievement of Apprenticeships.

Major Tasks

• Practise the Company Policies for Quality, Investor in People, Equality and Diversity, Safeguarding and Health and Safety.
• Act as a trainer and assessor for all aspects of the Apprenticeship including NVQ, Functional Skills and Technical Certificates, both in the training centre and in company.
• Select appropriate training tasks, projects and assignments designed to develop learners of varying knowledge and ability, either in a group or one-to-one environment.
• Prepare and conduct examinations as required.
• Complete all relevant paperwork with learner and employer for achievement of the Apprenticeship NVQ within timescales agreed.
• Carry out six weekly company visits to monitor learner progress and set new short-term targets; liaise with employers; assess learners for their Apprenticeship; carry out health and safety checks.
• Carry out skill and ability assessments with learners to identify current skills and knowledge, and identify areas for development.
• Promote benefits of the company’s training programmes to companies to employ new staff or engage existing workforce.
• Promote benefits of the company’s training programmes to young people via activities such as career events and presentations.